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Frequently Asked Questions

We prefer to receive our dumpsters back within 14 days, but if it is needed for a longer period of time, we expect it to be dumped at least once every 30 days to prevent damage to the dumpsters.

How big are the dumpsters?

Dumpsters are approximately the length of a large pickup truck.  All of the dumpsters are 8 feet wide and vary in length from 16 feet to 18 feet. The volume in yards is calculated including the height of the sides of the dumpster. A 30 yard dumpster could have sides up to 6 feet high.

What are your dumpster charges?

We have an initial flat rental fee that covers the delivery, use, and removal of the dumpster itself. When we pick up the dumpster, we bring it to the dump where it is weighed. We dump the waste and the truck gets weighed empty. The difference is the weight of the waste. We do not round up to the next ton. We charge by the pound precisely versus most companies that charge for the next ton at the full amount.  You will see a second additional charge for any excess weight above 1,000 pounds, as well as any items listed on the MA Waste Ban/Special Waste lists.

How do I place an order?

First, make sure you are in our delivery area (listed on the home page). Then you can click on any "Start a Rental" button on this website.  This will take you to our Dumpster Rental page to view our pricing. Beneath that, you can order through a secure portal using TrashLab.

How far in advance do I need to order a dumpster?

Please order your dumpster at least two business days in advance. Delivery also depends on available inventory.

Will I receive an order confirmation notice?

Yes. You will receive an emailed confirmation once your order has processed.

What if I need to keep the dumpster longer than the normal 14-day rental period?

If you know that you will need the dumpster longer, let us know during your initial request. We have longer rental terms. Under these terms, the dumpster must dumped at least every 30 days. Failure to do so will result in extra fees.

What if I need to cancel my dumpster?

Call us at (855) 737-3867 or send an email to info@rerdumpster.com as soon as possible.  It may take 1-3 business days to cancel and return your rental fee.

Do you work on weekends?

Our normal business days are Monday through Friday. We do our utmost to accommodate the customer and will deliver on weekends if needed, but it depends on availability. Please call for more information.

Should I call for a dumpster removal or is it automatic?

You MUST notify us when you are ready for your dumpster to be removed.  You can go through our website or call (855) 737-3867 or e-mail info@rerdumpster.com to schedule removal.  Please allow up to three business days for the removal of your dumpster.

How do I dispose of couches, mattresses, televisions, and electronics?

Many of these items are on the MA Waste Ban list on our Dumpster Rental page and require additional fees.  To avoid these fees, it is best to call your local office as most towns/cities have curbside pickup for these items.

What are the best uses for roll-off dumpsters?

The best uses for our roll-off dumpsters include home cleanups, as well as demolition and construction projects.

Should I lay down plywood for the dumpster to sit on?

It is your choice, but not necessary to put plywood under the dumpster.

Should I be home for delivery and pickup?

It is not necessary to be home. There is a section on the order form that allows you to let the driver know where you want the dumpster placed. Please make sure the area is accessible and there are NO low hanging power lines or tree branches.

How high can I fill my dumpster?

Do not fill the dumpster above the side walls.

Do I need a permit for the dumpster?

Please check your town’s ordinances. Each town’s regulations may vary.

Can a dumpster damage my driveway?

We take every precaution to prevent damage, but there is no guarantee. Please choose the location for your dumpster wisely.

Can a dumpster sit on an incline?

It is best to position the dumpster flat, but a slight incline is allowed.

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